We respect your right
to privacy and are committed to protecting your privacy.
We at PelletCan have designed our website so that you can
visit us on the web without identifying yourself or
revealing any personal information. Once you have chosen to
provide us with personally identifiable information (any
information by which you can be identified), you can be
assured that it is not displayed online and it is not
accessible to the general public. Your personal information
will be used solely for the purpose of order processing and
personalization only. PelletCan strives to have consistent
privacy practices for your personal information regardless
of the medium used to collect the information. Therefore,
manually processed personal information.
What we collect
At our PelletCan Store, you can order products. When you
place an order with the PelletCan Store, we collect your
contact and billing information so that we may send you an
order confirmation, provide you with information regarding
your purchase(s) and for the purpose of delivering your
package. Financial information (such as credit card numbers
and billing address) is used for payment processing only and
is not retained for any other purpose. This information is
submitted through secure methods (SSL), and is stored under
encryption. We do not share this information with any other
How we use the
PelletCan uses your information to help us understand your
needs and interests and provide you with better services. We
use your information to help you complete a transaction or
order, to communicate with you, to provide service and
support, to update you on services and benefits and to
personalize promotional offers. Credit card information is
used only for payment processing and fraud prevention and is
not used for other purposes.
Data collection online
may also be combined with information you provide through
other sources such as product registration, call centers or
public events such as trade shows or seminars.
Occasionally, we may also
use your information to contact you for market research or
to provide you with marketing information we think would be
of particular interest. We will always provide you with the
opportunity to opt-out of receiving communications from us.
Who we share it with
PelletCan will not sell, rent or lease your personally
identifiable information to others. PelletCan will not share
your personal information with a business partner or any
unrelated third-party company unless you give your
permission. PelletCan may share customer information under
the limits stated above with our wholly owned subsidiaries.
We protect the personal
information you share with us. Access to your personal
information is limited to authorized personnel. Authorized
third-party agents may also need access to some of your
personal information for the purposes of shipping or repair.
We only provide third-party agents with the minimum amount
of information needed to complete the requested service. We
do not otherwise share your personal information with third
parties, unless we have your permission.
PelletCan may respond to
subpoenas, court order, or legal process. We also may choose
to establish or exercise our legal rights or defend against
legal claims. PelletCan may also collect and share
information in order to investigate, prevent or take action
regarding illegal activities, suspected fraud, situations
involving potential threats to the physical safety of a
required by law.
PelletCan will not use or share the personally identifiable
information provided to us online in ways unrelated to the
ways described above without offering you a choice. We will
also provide you the opportunity to let us know if you wish
to opt-out of partial or all contact from PelletCan and we
will do everything we can to honor such requests. Please
contact PelletCan for assistance.
Links to third-party web
sites on PelletCan sites are provided solely as a
convenience to you. If you use these links, you will leave
the PelletCan site. PelletCan has not reviewed all of these
third-party sites, does not control and is not responsible
for any of these sites, their content or their privacy
policies. Thus, PelletCan does not endorse or make any
representations about them or any information, software or
other products or materials found there or any results that
may be obtained from using them. If you decide to access any
of the third-party sites linked to this site you do so
entirely at your own risk.
The personal information that you provide to PelletCan may
be transferred within PelletCan and its subsidiaries and
across state or country borders. This may be done to
consolidate data storage and simplify the management of
Access & Accuracy
In an effort to keep your personal information accurate,
please notify us of changes to your name, address, title,
phone number, or email address. We have included contact
information for PelletCan to update your information. We may
process or store your information in our PelletCan database.
PelletCan is committed to ensuring the security of your
information. To prevent unauthorized access or disclosure,
maintain data accuracy and ensure the appropriate use of
information, we have put in place appropriate physical,
electronic, and managerial procedures to safeguard and
secure the information we collect from you online.
All credit card
information that is submitted online is protected using SSL
encryption (the internet standard for secure transactions)
or if you prefer, you can telephone or fax your card
information to us. Your online order information and
purchase history are protected by a password that you set.
If you forget this password, we will first verify your
identity then e-mail your password to the e-mail account you
specified at the time of registration.
While you shop with The PelletCan Store, we track your visit
through the creation of a "temporary cookie". Cookies is a
technology used to customize web site content to better meet
your needs by storing and remembering your individual
preferences. This enhances your shopping experience by
allowing us to deliver content specific to your interests
and to recognize you when you return to our store at another
time. This is a standard industry practice used on most
major web sites. Most browsers are originally configured to
accept cookies but you can reset your browser to notify you
when you have received a cookie giving you the chance to
choose whether to accept it or not. You should understand
however, that if you do disable cookies areas of some web
sites will not function properly.
We use your IP address to help diagnose problems with our
server, and to administer our web site. It is not stored by
us or disseminated to other parties for any reason.
We value your comments and opinions. If you have comments or
privacy choices please contact us at